Amid growing concerns over the safety and well-being of migrant workers from West Bengal employed in other Indian states, the state police have launched a dedicated WhatsApp helpline to assist those facing hardship, abuse, or exploitation. The initiative follows a spate of disturbing reports indicating that many workers from Bengal, who travel to other states for employment, have encountered severe difficulties — ranging from wage denial and poor working conditions to physical harm and intimidation. However, victims and their families often remain unaware of where or how to seek help. In response, West Bengal authorities have issued a public appeal urging anyone facing such issues to immediately contact their local police station or the district control room. Additionally, a dedicated WhatsApp helpline has been launched for distressed families back home. The helpline number — +91 91477 27666 — will function exclusively on WhatsApp. Families can send messages to this number detailing the issue, including the victim’s name, address, and relevant circumstances. The police have assured that each complaint will be verified and followed up with the concerned state authorities to initiate necessary action.
“We are receiving information from various sources about the hardships faced by our workers in other states,” said a senior state police official. “But most families don’t know how to report these problems. This helpline is meant to bridge that gap.” The move comes as Indian states grapple with growing internal migration, driven by uneven economic development. West Bengal has long been a source of labor for industries across Maharashtra, Gujarat, Delhi, and the southern states. However, oversight and support for these workers often remain minimal once they leave their home state. Activists have welcomed the initiative as a critical step toward safeguarding the rights and dignity of India’s internal migrants — a group frequently overlooked in mainstream policy discourse. “This is not just a helpline — it’s a lifeline,” said one Kolkata-based labor rights advocate. “If implemented seriously, it can prevent tragedies and reconnect vulnerable workers with vital state support.” The West Bengal Police have encouraged the public to share the helpline number widely, especially in rural areas where outbound migration is highest.